Comm100
Comm100
Connect quickly and easily with your customers
for a new standard in customer engagement
Comm100 Free is an award-winning digital customer engagement platform that helps you serve your customers on live chat, email, social media, mobile text messaging, and a self-serve knowledge base.
How Live Chat works
- Sign up
- Copy the code and paste it on your website
- Launch the Comm100 Agent Console
- Start chatting!
Your customers don’t need to install anything. They can just click the chat button on your website and start chatting with you.
//
How Ticketing & Messaging works
- Sign up for Comm100 (if you haven’t)
- Connect your existing email, mobile or social accounts with Comm100 Free by inputting your account credentials
- Launch the Comm100 Agent Console
- Respond to your customers!!
Your customers don’t need to sign up or install anything. They will just use their existing tools to send messages to you.
// //
How Knowledge Base works
- Sign up for Comm100 (if you haven’t)
- Customize the design to match your brand
- Create articles
- Add the knowledge base link to your website
- Optionally, integrate your knowledge base with live chat.
/////
There's not one good reason to talk to us.
There are four.
Conversations are the new currency
Never before have customers had this much influence over your brand. We empower you to connect the right people, with the right customers, at the right time and place. Be there when they need you, and they’ll spread the word.
“The customer experience is the next competitive battleground.”
It takes a lot of work to keep it simple
Talking to customers and providing great service should be easy – so why aren’t more companies doing it? We’ve built the most intuitive, simple-to-use omnichannel customer experience platform on earth. Easy for your agents and reps, even easier for your customers.
“Truth is ever to be found in simplicity, and not in the multiplicity and confusion of things.”
No matter what, it works
Our world is “always on” and organizations are expected to be available at all hours. Customers want to talk to you on their terms, whenever they want. There is no time for downtime. Period.
“Ability is important in our quest for success, but dependability is critical.”
There are always smarter ways to do things
If you aren’t looking ahead, you will surely fall behind. We believe that it is our job to power the most meaningful and efficient conversations possible. We spend every day looking for the next breakthrough in customer engagement.
“If you always do what you always did, you will always get what you always got.”
For Free Demo session