MyEvolab

MyEvoLab fills a void in the call center industry: priority support and fully integrated software solutions for every business for a fraction of the cost. Our continued product development insures that your company will stay at the forefront of call center technology. Our focus on custom solutions allows your agents to work at maximum productivity

Our Feature

We Make Things Simple :- Our goal is to deliver complete solutions that enrich every aspect of customer engagement. Analytics, strategy, process design, technology and operations are the tools we use to turn what can be very complicated into something simple and engaging to customers.

Single Vendor Advantage:- Solutions to support the entire range of inbound and outbound contact center services, from voice, e-Services and SMS/text to a combined, multi-channel service for blended agents. We deliver best-in-class interaction routing and queuing for the enterprise to optimize both the customer experience and agent utilization across single-site, multi-site, remote and virtual contact centers.

Sociability to fit your needs:- We help companies make interactions easier for customers and more profitable for businesses, by cutting through tangled webs of technologies, filling in operational gaps and removing cultural barriers that prevent the free flow of information.

Reduced time to benefit:- Different from the traditional model. The user has the advantage of provisioning the server for an instance in cloud and in a couple hours they can have the application ready for use. This reduces the time spent in installation and configuration, and can reduce the issues that can get in the way of the software deployment.

IP-PBX

Any business, whether small or large, can now implement a scalable VoIP based PBX by installing this software on any PC. We have made the Basic Edition of MyEvoLab IP-PBX System with the hope that as your business grows you will upgrade to the MyEvoLab Business or Enterprise Edition.

DIALER

MyEvoLab is a privately owned Corporation that helps organizations address all of their Inbound and Outbound Call Center/Customer Contact Center’s technical needs. We are a solutions provider with 10+ years of call center.

IVRS

Have a professional message to greet your customers every time they call. Have your customers choose who they would like to speak to. For example, your IVR can say, “Press 1 for sales, 2 for support” etc and route their calls to the relevant team with no manual intervention.

CRM

MyEvoLab Provide CRM Solutions on SugarCRM, Vtiger CRM and many more Open Source and We developed/Customized CRM as per your business requirements. We Have expert development team who can provide expert solutions as per our customer requirements.