JivoChat

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JivoChat

Increase your revenue by connecting with clients where they are.JivoChat is an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social.Your customers are on websites, the phone, social media, the list goes on. JivoChat allows visitors to talk to you using their favorite platforms, so you never miss an opportunity to make a connection.

Increase your revenue
by connecting with clients
where they are

JivoChat is an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social.

Get on your customers' level

Your customers are on websites, the phone, social media, the list goes on. JivoChat allows visitors to talk to you using their favorite platforms, so you never miss an opportunity to make a connection.

Give your team tools to respond lightning fast

Agents receive all chats, emails, and calls in one Jivo app, so no more time-consuming fumbling between different windows. The result? Efficient client/agent communication, less distraction, and all the necessary tools to provide exceptional customer support.

Create quotes that close

Get on the phone with clients in 30 seconds or less

Keep your pipeline moving

Set up and customize a perfect process for your team no matter the use case or how you work

  1. After a visitor requests a Callback, all your agents' phones ring at once.

  2. When one of the agents answers the call,all other phones stop ringing and Jivo calls the visitor.

  3. The agent who answered the call first is connected with the visitor.

The struggle is real!
People on your site need
help every day...

...assist them
in live chat and watch
your sales grow

Make/receive calls and SMS text messages
with JivoChat

When you use JivoChat, you don't need another telephony provider: Jivo has all the virtual PBX features you need for your business, even SMS!

A full-featured business phone system

Client records storage

Call distribution

Mobile app calls

Calls to 50+ countries

Call forwarding

Voice greeting

Setup just takes a few minutes to complete

Choose your new number from 50+ countries

Top up your call balance

Make and receive calls

Callback works 24/7

If managers are busy or aren't available to respond to clients, the Callback form will ask the client when it's convenient to contact them again.

At the appointed time, the system will connect the client and the manager automatically.

An affordable option to help assist sales growth

>1-2 cents a minute enables your team to talk to visitors during every step of the buying process. Give your clients help and information over the phone so that they are empowered to buy more products.

Calls to US 2¢ min
Calls to UK 1¢ min
Calls to Canada 1¢ min

Check all prices

Setup just takes a few minutes to complete

Receive emails from clients directly to your JivoChat inbox and respond to them as quickly as chats!

Be faster than your competitors, impress your clients

Agents no longer have to constantly switch between email and chat apps. Plus, work gets distributed amongst team members for maximum productivity. See your response times improve dramatically.

Create clear communications

Client emails, chats, and calls are neatly organized into one messaging timeline – so there's no chance of miscommunications.

Distribute the workload evenly

Emails and chats are sent to assigned agents. The first agent to answer the message becomes that client's designated support agent. This approach ensures the fastest reply times so that everyone gets served in a timely manner. Transfers and conferences are available with emails too.

Email support doesn't have to be slow!

Your online support agents are trained to be quick and responsive. Apply their skills to email support too.

Customers
Available plans